Shipping & Returns

Thank you for visiting and shopping at Bare and Fair Ltd. The following terms and conditions constitute our Shipping & Returns Policy.

Packaging

In line with our ‘zero waste’ values, we use reclaimed (and plastic-free) packaging wherever possible. In order to remain Covid-secure, all packaging is ‘quarantined’ for at least 4 days before being reused, as per the latest guidance on safe reuse of cardboard and paper products.

Shipment Processing Time

We aim to process and dispatch all orders for shipping within 24 hours, Monday-Friday. Orders placed after 12pm Friday will be dispatched the following Monday. In exceptional circumstances, shipments may be delayed by a couple of days; we will contact you via email if there will be any significant delay in shipment of your order.

Local Zero Emissions Delivery Service

Deliveries to the following postcodes qualify for our pedal-powered Local Delivery Service; GU21, GU22, GU23, GU24, KT14. This service is charged at a flat rate of £2 per order.

Please select ‘Local Delivery’ at checkout if you qualify for this service, and select your preferred delivery slot. Within 48 hours of placing your order (Monday to Friday), you will receive an email from us confirming your delivery slot.

UK Shipping

Shipping charges for your order are dependent on the total weight of your order and will be calculated and displayed at checkout.

We use MyHermes courier service to ship to the UK - please see the table below for available shipping options and costs:

Parcel Size

Standard Shipping (3-5 Business Days)

Express Shipping (1-2 Business Days)

Under 1kg

£3.90

£5.89

1-2kg

£5.20

£7.19

2-5kg

£6.99

£8.98

5-10kg

£7.99

£9.98

10-15kg

£10.20

£13.00

The delivery days stated in the table above are estimates; delivery delays can occasionally occur, and Bare and Fair Ltd cannot guarantee delivery by a particular date.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been dispatched containing your tracking number(s). The tracking number(s) will be active within 24 hours and can be used at www.myhermes.co.uk.

Customs, Duties and Taxes

Bare and Fair Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Restrictions

We cannot ship our refill products (i.e. any products in the Skin Care Refills, Hair Care Refills & Cleaning Refills categories in our ecommerce store) - these are available on our Local Delivery Service only.

We only ship to the UK.